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Coastal rocks and seashore by ocean in New Quay, West Wales

Quay Fresh & Frozen Foods is a family owned seafood processing business based in New Quay, West Wales


The factory, which has been processing and exporting seafood for over 40 years is set within the old Frondolau quarry at the Southernmost point of New Quay, a picture postcard fishing village in the heart of Cardigan Bay.



The quarry was originally a meeting place for local fishermen and vivier lorries – live holding tanks.

The catches of live crab and lobster were collected and transhipped for sale into Europe. The site quickly evolved and lobster tanks were built enabling larger quantities of live product to be stored before being collected for export.

Fishing boat dry docked on harbour in New Quay, West Wales
Whelk shells gathered in red fishing nets


In the late 70s, Johnny Arrow, the first generation and Grandfather of the family acquired the lease for the land and their journey began.

Johnny was a visionary, and soon saw an opportunity to process and vacuum pack whole crab, and a factory was built.

Present day

Present day

In the late 90s Mandy and Dean (Johnny’s Daughter and Son In Law) helped to develop an emerging market for whelk in Asia, and the Welsh whelk made its way into the bars and restaurants of South Korea.


Currently in its third generation, the family now specialise in processing whelk which are sustainably sourced using traditional pots
(a low impact method of fishing).

Blue boat hull on harbour slipway next to some coiled hosepipe
Work with us

Work with us

Take a look at our current vacancies or get in touch to be part of the crew.

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